Why do I get extra steps on my tracker?

Modified on Tue, 27 Mar 2018 at 01:58 PM

Your tracker is fitted with a highly sensitive accelerometer, which measures your movement and steps throughout the day. While the tracker's monitoring technology is state of the art, there are limitations due to the sensitivity of the accelerometer. As a result, certain activities such as cooking, washing dishes, driving, commuting and getting dressed may result in false steps.


Additionally, the placement of the tracker on your arm, together with the fit of the tracker and the intensity of activities performed, may further affect the accuracy of your total step count.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article