Enter your search term here...
New support ticket
Check ticket status
FAQs: LifeQ Explorer & Striiv CHR2/4
Which smartphones can be used with the tracker?
Where can I find my Striiv CHR2/4 pairing code?
How do I charge my tracker?
How do I add my tracker?
Where can I download the LifeQ Explorer app?
Striiv CHR2/CHR4 Tracker
How do I switch my tracker on after factory resetting it?
How do I switch my tracker on?
How do I switch my tracker off?
On which wrist should I wear my tracker?
Can I swim or shower with my tracker?
See all 13 articles
I forgot my password. How do I reset it?
Can I change my password at a later stage?
What are the password requirements?
Can I update my profile at a later stage?
Uploading Your Data
How often should I upload my data to LifeQ Explorer?
How do I know if my data is busy uploading?
How do I know if my tracker is connected?
Why can't I see my sleep data?
Why is some of my data missing?
How long will I have to wait to see my data in my report?
How do I update LifeQ Explorer?